GRS repairs are warranted for 90 days, our batteries have a 1 year warranty. If
you are not completely satisfied with the repair on your iPod, iPhone or
BlackBerry you can return your device for further evaluation.Should the iPod, iPhone or BlackBerry stop
working and you believe it is because of a defective part that was repaired in
your iPod, , simply do the following:
Contact Customer Service to obtain a RMA Number.
Ship the iPod, iPhone or BlackBerry to GRS with the RMA
number written on the outside of the packaging and please provide a brief
description of the issue you are experiencing inside the packaging.
Include an e-mail address and phone number so we can
contact you.
After obtaining a RMA number please package your device
and ship to:
Global Repair Solutions, Inc.
963 Melbourne Road
Hurst, TX 76053
Once GRS receives your iPod, iPhone or BlackBerry we will diagnose the problem
and let you know if the part is defective or if there is another problem that
has failed on your iPod, iPhone or BlackBerry. If the defect is a previously
purchased part, we will replace the part and send the iPod, iPhone or
BlackBerry back to you at no charge. If there is a new problem GRS will call
with the cost to have your device repaired prior to making the repair.
